Vertex Solutions Attending the JBSA-Randolph Tech Expo on August 17th

Posted by Dennis Wikoff, President

Vertex Solutions, a TCC Company will attend the JBSA-Randolph Tech Expo at Randolph Air Force Base on Thursday, August 17, 2017. The JBSA-Randolph Tech Expo connects government and industry to collaborate on mission requirements and technology solutions. This free event, open to all JBSA-Randolph, provides an opportunity to see the latest in emerging technologies and network with industry experts.

Stop by the Vertex Solutions booth where we will showcase the AC-130 VR system. Vertex Solutions’ AC-130 virtual reality cockpit familiarization and checklist procedure part task trainer, developed for Air Force Special Operations Command (AFSOC), combines Oculus Rift and Leap Motion controllers to enable bare-handed copilot interaction with a detailed virtual cockpit. The system incorporates an intelligent tutor to provide feedback to users as they proceed through the checklist tasks.

To find out more about the event, please visit their website

To find out more about Vertex Solutions, please visit our website

Is Custom Software Development an Option?

Posted by Derek Epps, Senior Account Executive of Managed Services

Software is the engine that makes the hardware move. Without software, technology is greatly hindered. Nearly every company in any line of business uses some type of software, whether it’s accounting software or an application that runs your entire business. Chances are there is probably something you don’t really care for, or a particular feature that is lacking.

The problem is software can get expensive. In fact, according to Clients First Business Solutions ( the average cost for a small business can range from $10,000-$150,000, mid-size business can expect to pay $150,000-1 million, while a large enterprise may pay upwards of 10 Million dollars, and it doesn’t end there. Maintenance and updates to the system usually are calculated at 10% of the total cost per year!

So as a business, if you are going to invest that much capital and operating expense into a key component of your business why not invest in something that has all the features and is 100% customizable? The answer usually lies in cost. To make an application custom you must have someone write the software. However, thinking long-term, if you invest more money upfront, down the road it could pay dividends if the software saves your workforce valuable time that adds up to hours and days at the end of the year.

Perhaps it would be worth looking at software as a tool that could save your company thousands of dollars per year in intangible costs? TCC Software Solutions has the talent and experience to custom tailor nearly any software dream into a reality. Contacts us today to set up a private consultation.

For more information, please visit our website at


Outsourcing IT Managed Services

Posted by Derek Epps, Senior Account Executive of Managed Services

Outsourcing IT services is not a new concept by any means. The concept was introduced well over 20 years ago, and became increasingly more popular in the early 2000’s and into today. As of 2008 it was estimated that there were 8,000 managed service providers in the United States, with the average managed service provider reporting annual revenue of 3.9 million, and an average employee size of 25. .

This number has likely nearly doubled since then as many companies have tried to cash in on this growing market. It is estimated that small and medium sized businesses will spend 285 billion dollars by the year 2019 transitioning to the cloud.

Companies from many different types of verticals and sizes have adopted this model and it seems like managed service providers have become like McDonald’s with one on every street corner. With the average employee size of 25 there are many managed service providers that have 10 or less employees. These companies may not aspire or feel the need to grow too large as they do not want the responsibility and the overhead of added employees. In this scenario, smaller managed service providers do have options.

One viable option is to outsource some or all services to another IT managed services company. Seems counterproductive, right? Perhaps not. Companies outsource their IT because it is often more cost effective than hiring an internal staff and with less management responsibility.

The same principle can be applied to managed service companies. Let’s face it, good IT technicians and engineers are hard to find. By outsourcing helpdesk services or even all services to another larger company, smaller companies can concentrate on other business such as managing their relationship with clients and proactively planning projects. They also no longer have to worry about managing employees and can successfully grow their business with minimal staff.

TCC Software Solutions has option when it comes to this offering and values our partnerships. Come check us out at .

FTC Warns of Fake Charity Scam

Posted by Milan Tesanovich, TCC Security Analyst

The following alert was recently issued by the Federal Trade Commission (FTC), warning of a fake charity scam.

July 6, 2017, by Lisa Lake, Consumer Education Specialist, FTC

Scammers are creative, cunning and cruel — and they often mix in a little truth to spice up their big lies. This scheme shows just how low they can go.

Government imposters claiming to be with the FTC, or another agency like the fictitious “Consumer Protection Agency,” are calling to inform people they have won a huge sweepstakes from the Make-a-Wish Foundation, a well-known charity for very sick children. To get the money, the callers say, the “winner” must first pay thousands of dollars to cover taxes or insurance on the prize. The call may even come from a 202 (Washington, DC) area code to appear credible — since the headquarters for the FTC and most federal agencies are in DC.

This is just a scheme using the well-known names of Make-a-Wish and the FTC to rob thousands of dollars from people. Once you wire money or send banking information, you will never see your money again.

Here are a few facts and tips to protect yourself and others:

  • If someone asks you to wire money or provide your bank account information over the telephone, it’s a scam.
  • Anytime you have to pay to get a prize, it’s a scam.
  • The FTC doesn’t oversee sweepstakes and no FTC staff is involved in giving out sweepstakes prizes. We do, however, go after sweepstakes scams like this one.
  • If an FTC case results in refunds, you can find the details at
  • The Make-a-Wish Foundation has information about this specific scam on its fraud alerts page.
  • If you encounter this or other scams, report it to the FTC at 1-877-FTC-HELP or
  • Talk to your friends and family about scams. Visit to find out how.


To learn more about TCC’s IT Managed Services, please visit our website