Type: Contract/ Full-time
Duration: 6 months with potential for extension or Full-time
Location: Glen Burnie, MD
Remote
Core Responsibilities:.
- Support the Google Messaging Environment
- Lead Google Workspace discovery and architecture initiatives in a complex hybrid cloud service provider messaging platform
- Work in a team of highly skilled engineers and architects to recommend and implement improvements to the service provider platform
- Handle technical escalations and troubleshooting and resolution efforts for incident response, coordinating with the incident manager, and tier 2 support.
- Work to plan and execute large migrations into and out of the Google Workspace platform
- Prepare reports and communicate on the current status and functionality of the platform and supporting applications to internal and external stakeholders
- Train tier 2 support
- Review Operational Efficiency
- Provide and implement recommendations to increase operational effectiveness
- Utilize the results of monitoring and environment problems to identify opportunities for increasing service levels and resolving issues
- Identify enhancements and improvements to user functionality
- Stay abreast of technology advancements, user requirements, and platform improvement opportunities to increase
- Provide and implement recommendations to increase operational effectiveness
Education and Experience Requirements
- College Degree Preferred
- Experience with Area1 Preferred
- Experience with AFI Backup Preferred
- Google Collaboration Engineer Certified
- G Suite Certification
- 10 Years of IT Experience, 5 Years in Google G Suite Engineering
- Senior level proficiency in Google GSuite
- Senior level proficiency in platform security
- Experience in complex user data migrations
- Experience with Google Sites, Hangouts and Google Drive
About TCC
Founded in 1996 in Indianapolis, IN, The Consultants Consortium (TCC) is an innovative solutions provider committed to designing and delivering high-value, cost-effective IT consulting services and application technology solutions for both the private and public sectors. With a team of more than 250 IT and business professionals, TCC serves clients nationwide, from state and federal government agencies to commercial sector customers. TCC is committed to providing the most cutting edge solutions, and with that, ensures they stay up-to-date on crucial certifications and affiliations. Among these are the highly accredited Microsoft Certifications.
At TCC, we know that having a strong company culture is paramount in sustaining the success and stability of the company, especially within the information technology industry. That’s why we place our focus on the people who make our success possible: our employees, partners and clients. We strive to create an environment that preserves and fosters growth while still promoting the DNA of our company.
Our core values:
• Building strong, reliable relationships with our employees, our partners and our clients
• Upholding integrity, honesty and respect
• Supporting our local community
• Encouraging continued education and development
Equal Opportunity Employer, including disabled and veterans.
Technology, Process and Expertise 