IT support. Whether you are a business owner or employee, work for a large company or a small business, chances are you have enlisted the help of someone who knows computers and technology to help resolve your issue. Let’s face it – nobody has time to deal with IT issues. In an ever changing world of technology it’s hard to keep up with it all. There are many options to consider regarding how you obtain IT support.
Hiring an IT staff. If you have a lot of infrastructure onsite this may make the most sense, especially if you have a larger desktop infrastructure. According to Tech Co, http://tech.co/cloud-taking-over-traditional-it-systems-2016-01 , many applications are now offering cloud options. Could this decrease the need for onsite IT staff, especially for small business? Quite possibly. The average cost of a mid- level IT Admin according to Payscale.com is nearly $60,000 a year. This of course does not include any paid benefits. So what other alternative is there?
Outsourcing Managed IT Services. You may have heard about IT Managed Services but what exactly is it and how can it help your business? So what exactly is an IT Managed Service Provider? An IT Managed Service Provider traditionally provides services to cover daily IT support needs such as managing computers, servers, printers, phone systems and various other applications. According to www.marketsandmarkets.com the managed service industry will be worth a staggering 242.5 Billion dollars by the year 2021.
If you can’t justify the salary of hiring your own personal IT admin why not consider outsourcing to an IT Managed Service Provider? The cost is usually substantially lower with outsourcing and with most IT Managed Service Providers employing multiple technicians, help is always available.
Whether you choose an onsite IT staff or you outsource to a managed service provider, the most important things to consider are productivity and cost. If you are a company that employees hundreds or even thousands of people, it may make sense to hire your own in-house IT staff. IT Managed Service Providers can also be used to supplement your current IT staff to provide them with extra support, or to provide project based assistance. One thing is for certain, it is hard to find IT Professionals that have every single skill needed to support complex technology environments. IT Managed Service Providers will typically employee a mix of various talents to support your IT infrastructure and allow you to focus on running your business most effectively.
When considering which option is best for your company there may not be a clear answer. Maybe a blended approach would be best? IT Managed Service Providers are a serious option to consider which could save your company money.
To learn more about TCC’s Managed Services please visit our website at: https://www.e-tcc.com/managed-services.
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